2.1 Any person’s behaviour that is deemed inappropriate by a member of staff may result in a user being asked to leave the venue immediately. The safety and welfare of our staff and other visitors will always be prioritised.
Inappropriate behaviour is any behaviour that puts our staff, visitors, or property at risk. This includes, but is not limited to, foul and abusive language, all forms of physical and mental abuse, bullying, harassment, discriminatory behaviour, and the mistreatment or damage of our venues or displays.
2.2 Any incidents of inappropriate conduct should be reported to a member of staff immediately, with serious incidents being reported to the police.
2.3 Inappropriate behaviour may result in a temporary or permanent exclusion from the specific venue where the incident occurred or, in extreme cases, all Wakefield Council Venues. Inappropriate behaviour from children who are attending our venues without a responsible adult supervising them may result in an immediate suspension from the venue for a set duration, for example the school holidays.
2.4 Any person believed to pose a danger to children or adults alike, will immediately be excluded.
– No running, climbing, or sitting on structures (furniture, barriers, fencing, etc.).
- No use of bikes, rollerblades, heelies, scooters, hoverboards, segways, or drones.
2.5 In the case of a user being suspended from visiting, where possible they will be informed by letter. The user will have the right to appeal the decision (see section 8)
2.6 Wilful or malicious damage and thefts will all be reported to the police.
2.7 Persons who appear, in the opinion of staff, to be under the influence of drink or drugs will not be allowed into our venue.
2.8 Groups loitering may be asked to leave the venue.